On the eve of the new year 2024, F.I.T Group successfully organized a special workshop titled “Selling from the Heart,” directly taught by Chairman Nguyen Van Sang. The workshop is part of the training plan for the next generation team and to enhance the skills and knowledge of all employees across the Group.
The workshop was attended by the Group’s leadership, member companies, and all staff at the Hanoi office, as well as branches in Nha Trang, Ho Chi Minh, Vinh Long, and Long An. The goal of the workshop was not only about sales but, more importantly, Chairman Nguyen Van Sang hoped that all employees would embrace the philosophy: Working with all one’s heart – A philosophy that has led to over 16 years of success in building and developing F.I.T Group.
“Using tricks in work or sales is just a temporary approach and is not sustainable. To build a solid position and sustainable development, we need to work with our hearts, and only ‘by heart’ can we maintain a lasting position for our products and services. At F.I.T Group, I require all employees to work and sell from the heart. This is the common value that creates the quality of F.I.T people: proactive, reliable, straightforward, and sincere,” emphasized Chairman Nguyen Van Sang.
With many years of experience in management, finance, and business, Chairman Nguyen Van Sang brought to the workshop valuable lessons about the laws and principles of sales; the laws and principles of selling from the heart; and sales processes for B2B, B2B2C, and media channels. The training content, closely linked with practical examples from the Chairman’s own experience, helped employees grasp techniques of selling from the heart; ways to exchange information for professional collaboration; and consolidate the language and value of working “by heart” throughout the Group.
The training session attracted the participation of all Group employees.
After the workshop, employees understood the common values and language pursued by the Group, and acquired skills to work and sell from the heart. “The training session was very useful and changed many of my views on working. Other businesses often target the greed and fear of customers to sell, but F.I.T Group does not. We sell products designed to meet practical needs and improve the quality of life for consumers. This is a very humane philosophy, creating a difference between us and other businesses,” shared a representative from the Sales department.
Sustainable development is identified as the top priority strategy of F.I.T Group. One of the important foundations to implement this strategy is human resources. Currently, with the requirement to develop a team of skilled officers with modern management knowledge, sharing a common value base and working methods, ensuring the maximum exploitation of the current human resources and training the next generation, is a vital task for every business. Understanding this, over the years, F.I.T Group has focused on training and enhancing the experience and knowledge of employees. The teachings from the Chairman, CEO, Directors, etc., have contributed to enriching and consolidating the knowledge, skills, and experience for all Group employees, helping them understand and recognize the mission, vision, and core values, thereby increasing their understanding and connection with the organization they work for.